Delivery & Returns

UK delivery

• Standard delivery: £3.95, 2–3 working days.
• Free Standard delivery on orders of £50 or more, so the 3-pack always ships free.
• Express delivery: £6.95, next working day.

Europe and worldwide

• Europe tracked: £9.95, 4–7 working days.
• Rest of the world tracked: £14.95, 7–14 working days.

Orders outside the UK may have import duties or taxes charged by your country on delivery.

Dispatch

Orders placed by 1pm Monday to Friday are dispatched the same working day; later orders go out the next working day. We email tracking details when your parcel leaves.

30-day money-back promise

Use your Tidewell for up to 30 days. If you are not happy, send it back for a full refund of the bottle price, even if it has been used. UK customers get a free returns label: just email us with your order number.

Lid parts for life

If the lid seal or carry loop wears out, email us and we will post new parts free of charge.

Portfolio demo

This is a demonstration store. No goods are dispatched and no payment is taken.